Help Center
Welcome to the ZOOD Ecosystem Help Center! Here you can find all the material you need to work within our ecosystem. Please select the section you wish to explore, and you will be directed to a new page filled with informative articles and educational video.
Happy learning!
To collaborate with ZOOD, partners must meet the following criteria:
Legal Entity: Partners must be registered as legal entities in compliance with the
applicable laws.
Current Account: Partners must have an active bank account to facilitate transactions for
selling their goods through the ZOOD ecosystem.
Items on Balance: Partners must have a list of items they intend to sell on the ZoodMall
platform. These items must be accounted for on their balance sheet.
Commission Agent Listing: Partners must designate ZoodMall as their commission agent. This arrangement allows us to sell their goods on our platform on their behalf.
Taxpayer Status: Partners must fulfill their tax obligations as per the prevailing laws.
ZoodMall Expert Compliance: Partners are required to meet ZoodMall Expert
requirements. This ensures the provision of high-quality products that meet the needs
of our customers.
Overall, these requirements are designed to establish cooperation with reliable and qualified partners, enabling us to deliver exceptional services on our platform.
Tariffs within the ZoodPay Offline service:
Fashion - 12%
Children's goods - 12%
Toys, Strollers and car seats – 10%
Sports and active recreation - 12%
Home goods - 12%
Security and Surveillance - 8%
Animal feed - 10%
Services for animals - 12%
Beauty and Health - 12%
Beauty salons, Gyms, Dentistry, SPA centers - 15%
Pharmacies - 8%
Laboratories, Medical centers - 10%
Auto - 12%
Jewelry and Watches - 15%
Books, Stationery, Board games - 12%
Gifts - 12%
FMCG - 8%
Cafes and Restaurants – 15%
Entertainment - 15%
Tourism - 8%
Education - 15%
Electronics - 8%
Tariffs for providing the opportunity to place goods on the marketplace:
Women's clothing - 11.2%
Men's clothing - 11.2%
Phone cases, Phone accessories – 11.2%
Walkie-talkies, Spare parts for phones – 5.6%
Smartphones, feature phones – 2.24%
Notebook accessories, Computer cables and connectors, Tablet accessories – 11.2%
Network equipment, Computer components, External drives, Computer peripherals, Internal drives, Parts for laptops - 5.6%
Notebooks, Desktop computers, Demo boards and accessories, Tablets, Printers and scanners – 2.24%
Acoustics, Headphones, Smart electronics - 5.6%
Video games, Audio and video, Cameras and photos - 2.24%
Electronic cigarettes and accessories, Accessories and spare parts, Power supply – 11.2%
Jewelry and accessories - 11.2%
House and garden - 11.2%
Suitcases and bags – 11.2%
Toys - 11.2%
Sports and active recreation - 11.2%
Beauty and health - 11.2%
Auto and Moto goods – 5.6%
Interior accessories – 11.2%
Fittings – 11.2%
Bathroom fittings - 5.6%
Furniture - 5.6%
Stationery and books - 11.2%
Weddings and events - 11.2%
Security and protection - 5.6%
Household appliances - 5.6%
Watches - 11.2%
Shoes - 11.2%
Goods for children - 11.2%
Children's furniture - 5.6%
Clothing accessories - 11.2%
Electronic components and accessories - 5.6%
Lamps and lighting - 11.2%
Special purpose clothing - 11.2%
Tools - 5.6%
Stationary phones and accessories, Smart watches and bracelets, Video surveillance – 5.6%
TVs - 2.24%
ZOOD Partners should be aware of the following work rules to ensure a successful partnership:
Providing Documents: The partner is responsible for providing the ZOOD with the required documents listed in Appendix 1/I of the Agreement.
Integration and System Support: If the merchant has their own system, they must ensure the integration of ZOOD's technological solution with their system. They should provide comprehensive support to the ZOOD during the integration process and configure the merchant system in agreement with the ZOOD. Additionally, the merchant must ensure the round-the-clock operation of their system.
Information and Promotion: Merchants are required to post informational and/or promotional materials about the ZoodPay payment solution on their website, partner websites, and other service channels. This should include utilizing the ZOOD personalization tools to inform customers about the benefits of ZoodPay payment method, as agreed upon with the ZOOD.
Personalization Tools: By entering into the Agreement, the Merchant grants the ZOOD and Partners the unconditional right to use personalization tools and The Merchant acknowledges that the ZOOD has sufficient authority to provide the ZOOD and Partners with the right to utilize these tools. In case of any damages resulting from these guarantees, the Merchant agrees to fully compensate the ZOOD for losses, including legal costs.
Fee Payment: The Merchant is responsible for paying the ZOOD the fees specified in the Tariffs, following the agreed-upon order.
Return Operations and Compensation: The Merchant must carry out return operations according to the procedure specified in Appendix 3/III of the contract. They should also compensate for any property losses incurred by the ZOOD and fulfill the payment obligations associated with such losses, as stipulated in the contract.
Confidentiality and Data Protection: Merchants allowed to use personal information or private keys only for their internal work within the ZOOD technological solution through their personal office. They must not disclose personal identification data or secret keys to third parties unless authorized by the merchant to perform actions specified in this clause.
Transaction Information: The Merchant should provide the ZOOD with information regarding the size and types of goods sold to clients for each individual transaction. They should also provide any additional information required by the Merchant ZOOD to fulfill their obligations under the Agreement and comply with the legislative. requirements.
Personal Data Protection: The Merchant must ensure the protection of customers' personal data obtained during the execution of their contractual obligations.
Compliance with Legislation: The Merchant should adhere to all other actions mandated by the legislation of the Republic of Uzbekistan and specified in the Agreement.
ZOOD introduced three new servicest to Partners: "Fulfillment Center" for streamlined order management, "Content Factory" for engaging content creation, and "Stock Funding" for financial support. These services will enhance your business, save you time, and unlock growth opportunities. Please contact ZOOD's account managers for more information by number +998712090076.
To determine the goods that need to be sent to the Fulfillment Center warehouse, please follow the steps outlined in the instructional video. Once the goods have been dispatched and received at the Fulfillment Center warehouse, you will have the ability to track their status and manage them using your merchant back office.
"Stock Financing," provided exclusively to ZOOD partners, offers financial assistance to partners who choose to sell their products through our Fulfillment Center.
Stock Financing is a service designed to empower our partners by providing them with funding to purchase goods throughus. These goods will then be stored in our efficient Fulfillment Center. This means that partners can acquire the necessary stock and be prepared to boost sales without having to invest their own capital.
What are the benefits of Stock Financing?
Financial support for purchasing goods and increasing sales.
No personal investment required to procure goods.
Convenient storage and handling of goods in our advanced Fulfillment Center.
Expedited delivery of goods to valued customers.
How to utilize the "Stock Financing" service?
To access this service, partners simply need to reach out to ZOOD's dedicated manager and submit an application for financing by number +998712090076. Once approved, we will provide the necessary funds for purchasing the goods and organizing their storage in our Fulfillment Center.
Our Stock Financing service will significantly contribute to the growth and expansion of our merchant partners' businesses, enabling them to achieve greater sales success. Should you have any inquiries or require further information, please do not hesitate to contact our dedicated manager.
The ZOOD Content Factory is, an innovative platform designed to help merchants create high quality content for their products. Backed by a team of experienced content creators. This innovative platform enables merchants toeasily and efficiently create compelling and informative product descriptions and images that help attract more customers and increase sales.
An API, or Application Programming Interface, is the interface, or set of rules and protocols, that enables communication and interaction between two software applications. In the context of ZOOD and its partners, the API facilitates communication between the partner's website or application and ZOOD's server.
How do APIs function?
APIs typically operate within a client-server architecture. The client's application initiates a request, and the server application responds with the requested data or performs the requested action.
What are API integrations?
API integrations involve the seamless integration of software components to enable automatic data synchronization and functionality between different applications. For instance, API integrations can be used to sync photos from a mobile device's gallery to a cloud storage service or automatically update the time and date on a laptop based on the current time zone. Organizations often utilize API integrations to automate various system functions efficiently.
APIs are made available to authorized third-party developers to facilitate business partnerships and enable them to access and utilize the functionality of an application or service. They act as intermediaries between the systems involved in the integration. Each system must make internal adjustments to ensure compatibility with the API. This decoupling ensures that future code changes made by one party do not adversely affect the other party's system.
In summary, the ZoodMall marketplace functions by connecting registered sellers with interested buyers. Sellers list their products, manage inventory, and handle order fulfillment, while buyers browse the marketplace, select items, and make purchases. ZoodMall facilitates the transaction process and ensures the transfer of funds from the buyer to the seller upon a successful sale.
Step-by-Step Guide to Selling on the ZoodMall Marketplace:
Seller Registration: Sellers should startby registering on the ZoodMall marketplace platform to establish their presence.
Product Listing: Sellers create product cards within their account, providing relevant details such as photos and descriptions for each product they will offer.
Goods Placement: To ensure smooth operations, sellers have two convenient options for storing their goods. They can either bring consignments of goods to the marketplace's warehouse or store them in their own warehouse.
Order Fulfillment: After a buyer completes a purchase, the seller prepares the item for shipment. The product is then sent to the buyer's specified address or chosen delivery location.
Payment to Seller: Upon successful completion of the transaction, the ZoodMall marketplace transfers the corresponding funds to the seller.