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Samsung Knox FAQ

1. What is Samsung Knox? 

Samsung Knox is a comprehensive set of cloud enterprise solutions built on top of a secure on-device platform to address various business needs. With Samsung Knox services your device is safe and secure.

2. What is the Samsung Knox Guard?

The Samsung Knox Guard is a cloud-based service that allows carriers, banks, e-commerce platforms to remotely lock Samsung devices to reduce financial risks while running installment plans.


3. Why should I accept the Samsung Knox Guard terms? 

To be able to receive a seamless service, you need to accept the mandatory Samsung Knox Guard terms. Afterward, you can purchase your desired Samsung mobile device.

4. Why is ZoodPay using the Samsung Knox Guard solution? 

ZoodPay uses the Samsung Knox Guard solution to keep Samsung devices safe and protected and to ensure uninterrupted installments with no delayed payments.

5. What can ZoodPay do using the Samsung Knox Guard solution? 

By using the Samsung Knox Guard solution, ZoodPay can send you SMS notifications, on-screen notifications and lock/unlock the mobile device. These operations can be executed only after obtaining the customer’s irrevocable consent on accepting the respective terms and conditions. The customer will not get any notifications and the mobile will not be locked in case of timely installment payments. 

6. What is ZoodPay X6 or X12 installment? 

ZoodPay Samsung  installment is a new payment option from ZoodPay to make customer purchases easier, more convenient, and affordable. Together with the Samsung Knox Guard solution, ZoodPay brings e-commerce to the next level and gives an opportunity to millions of customers to purchase their own Samsung smartphone supported by an installment plan spreading the purchase cost of the smartphone to a more affordable manner through six or twelve payments.

7. Why should I try ZoodPay Samsung installment? 

Buy your own brand-new Samsung smartphone and pay with six or twelve small payments, the first payment at the time of purchase, with the rest payable every 30 days for the following 5 or 11 months.

8. Are the Samsung devices sold via ZoodPay original?

Of course, they are! ZoodPay is a global partner of Samsung and each device offered by ZoodPay is genuine and only available for sale with the Samsung authorized partners in each country where ZoodPay operates and offers the X6 or X12 installment program for Samsung smartphones.

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Flexible payment with ZoodMall

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