Question 1

What are the requirements for ZOOD partners?

Accepted Answer

To collaborate with ZOOD, partners must meet the following criteria:
        Legal Entity: Partners must be registered as legal entities in compliance with the 
        applicable laws.
        Current Account: Partners must have an active bank account to facilitate transactions for 
        selling their goods through the ZOOD ecosystem.
         Items on Balance: Partners must have a list of items they intend to sell on the ZoodMall 
         platform. These items must be accounted for on their balance sheet.
         Commission Agent Listing: Partners must designate ZoodMall as their commission 
         agent. This arrangement allows us to sell their goods on our platform on their behalf.

Taxpayer Status: Partners must fulfill their tax obligations as per the prevailing laws.
          ZoodMall Expert Compliance: Partners are required to meet ZoodMall Expert 
          requirements. This ensures the provision of high-quality products that meet the needs 
          of our customers.
Overall, these requirements are designed to establish cooperation with reliable and qualified partners, enabling us to deliver exceptional services on our platform.

Question 2

ما هي النسبة التي سيتم حجبها عند البيع عبر زوودباي في المتجر؟

Accepted Answer

التعريفات ضمن خدمة ZoodPay Offline:

الموضة - 12%

سلع الأطفال - 12%

الألعاب وعربات الأطفال ومقاعد السيارات – 10%

الرياضة والترفيه النشط - 12%

السلع المنزلية - 12%

الأمن والمراقبة - 8%

علف الحيوان - 10%

خدمات للحيوانات - 12%

الجمال والصحة - 12%

صالونات التجميل والنوادي الرياضية وطب الأسنان ومراكز السبا - 15%

الصيدليات - 8%

المعامل والمراكز الطبية - 10%

تلقائي - 12%

المجوهرات والساعات - 15%

الكتب والقرطاسية وألعاب الطاولة - 12%

الهدايا - 12%

السلع الاستهلاكية سريعة الحركة - 8%

المقاهي والمطاعم – 15%

الترفيه - 15%

السياحة - 8%

التعليم - 15%

الالكترونيات - 8%

Question 3

What percentage will be retained when selling through the ZoodMall marketplace?

Accepted Answer

Tariffs for providing the opportunity to place goods on the marketplace:

Women's clothing - 11.2%

Men's clothing - 11.2%

Phone cases, Phone accessories – 11.2%

Walkie-talkies, Spare parts for phones – 5.6%

Smartphones, feature phones – 2.24%

Notebook accessories, Computer cables and connectors, Tablet accessories – 11.2%

Network equipment, Computer components, External drives, Computer peripherals, Internal drives, Parts for laptops - 5.6%

Notebooks, Desktop computers, Demo boards and accessories, Tablets, Printers and scanners – 2.24%

Acoustics, Headphones, Smart electronics - 5.6%

Video games, Audio and video, Cameras and photos - 2.24%

Electronic cigarettes and accessories, Accessories and spare parts, Power supply – 11.2%

Jewelry and accessories - 11.2%

House and garden - 11.2%

Suitcases and bags – 11.2%

Toys - 11.2%

Sports and active recreation - 11.2%

Beauty and health - 11.2%

Auto and Moto goods – 5.6%

Interior accessories – 11.2%

Fittings – 11.2%

Bathroom fittings - 5.6%

Furniture - 5.6%

Stationery and books - 11.2%

Weddings and events - 11.2%

Security and protection - 5.6%

Household appliances - 5.6%

Watches - 11.2%

Shoes - 11.2%

Goods for children - 11.2%

Children's furniture - 5.6%

Clothing accessories - 11.2%

Electronic components and accessories - 5.6%

Lamps and lighting - 11.2%

Special purpose clothing - 11.2%

Tools - 5.6%

Stationary phones and accessories, Smart watches and bracelets, Video surveillance – 5.6%

TVs - 2.24%

Question 4

What work rules should a ZOOD Partner know?

Accepted Answer

ZOOD Partners should be aware of the following work rules to ensure a successful partnership:
Providing Documents: The partner is responsible for providing the ZOOD with the required documents listed in Appendix 1/I of the Agreement.
Integration and System Support: If the merchant has their own system, they must ensure the integration of ZOOD's technological solution with their system. They should provide comprehensive support to the ZOOD during the integration process and configure the merchant system in agreement with the ZOOD. Additionally, the merchant must ensure the round-the-clock operation of their system.
Information and Promotion: Merchants are required to post informational and/or promotional materials about the ZoodPay payment solution on their website, partner websites, and other service channels. This should include utilizing the ZOOD personalization tools to inform customers about the benefits of ZoodPay payment method, as agreed upon with the ZOOD.
Personalization Tools: By entering into the Agreement, the Merchant grants the ZOOD and Partners the unconditional right to use personalization tools and The Merchant acknowledges that the ZOOD has sufficient authority to provide the ZOOD and Partners with the right to utilize these tools. In case of any damages resulting from these guarantees, the Merchant agrees to fully compensate the ZOOD for losses, including legal costs.
Fee Payment: The Merchant is responsible for paying the ZOOD the fees specified in the Tariffs, following the agreed-upon order.
Return Operations and Compensation: The Merchant must carry out return operations according to the procedure specified in Appendix 3/III of the contract. They should also compensate for any property losses incurred by the ZOOD and fulfill the payment obligations associated with such losses, as stipulated in the contract.
Confidentiality and Data Protection: Merchants allowed to use personal information or private keys only for their internal work within the ZOOD technological solution through their personal office. They must not disclose personal identification data or secret keys to third parties unless authorized by the merchant to perform actions specified in this clause.
Transaction Information: The Merchant should provide the ZOOD with information regarding the size and types of goods sold to clients for each individual transaction. They should also provide any additional information required by the Merchant ZOOD to fulfill their obligations under the Agreement and comply with the legislative.  requirements.
Personal Data Protection: The Merchant must ensure the protection of customers' personal data obtained during the execution of their contractual obligations.
Compliance with Legislation: The Merchant should adhere to all other actions mandated by the legislation of the Republic of Uzbekistan and specified in the Agreement.

Question 5

ما هي الخدمات الثلاث الجديدة المقدمة لشركاء زوود؟

Accepted Answer

قدمت ZOOD ثلاث خدمات جديدة للشركاء: "مركز التنفيذ" لإدارة الطلبات المبسطة، و"مصنع المحتوى" للمشاركة في إنشاء المحتوى، و"تمويل الأسهم" للدعم المالي. ستعمل هذه الخدمات على تعزيز أعمالك، وتوفير الوقت، وفتح فرص النمو. يرجى الاتصال بمديري حسابات ZOOD لمزيد من المعلومات عن طريق الرقم +998712090076.
https://youtu.be/FxrdGI8_txc

Question 6

What is the process of sending goods to the warehouse through the seller back office?

Accepted Answer

To determine the goods that need to be sent to the Fulfillment Center warehouse, please follow the steps outlined in the instructional video. Once the goods have been dispatched and received at the Fulfillment Center warehouse, you will have the ability to track their status and manage them using your merchant back office.

https://youtu.be/DtRKHSZ2qB0

Question 7

What is the ZOOD  Stock Financing service?

Accepted Answer

"Stock Financing," provided exclusively to ZOOD partners, offers financial assistance to partners who choose to sell their products through our Fulfillment Center.

https://youtu.be/CCr8cK0y8gw

Stock Financing is a service designed to empower our partners by providing them with funding to purchase goods throughus. These goods will then be stored in our efficient Fulfillment Center. This means that partners can acquire the necessary stock and be prepared to boost sales without having to invest their own capital.
What are the benefits of Stock Financing?
 • Financial support for purchasing goods and increasing sales.
 • No personal investment required to procure goods.
 • Convenient storage and handling of goods in our advanced Fulfillment Center.
 • Expedited delivery of goods to valued customers.
How to utilize the "Stock Financing" service?
To access this service, partners simply need to reach out to ZOOD's dedicated manager and submit an application for financing by number +998712090076. Once approved, we will provide the necessary funds for purchasing the goods and organizing their storage in our Fulfillment Center.
Our Stock Financing service will significantly contribute to the growth and expansion of our merchant partners' businesses, enabling them to achieve greater sales success. Should you have any inquiries or require further information, please do not hesitate to contact our dedicated manager.

Question 8

ما هي خدمة ZOOD Content Factory؟

Accepted Answer

عبارة عن منصة مبتكرة مصممة لمساعدة التجار على إنشاء محتوى عالي الجودة لمنتجاتهم. بدعم من فريق من منشئي المحتوى ذوي الخبرة. تتيح هذه المنصة المبتكرة للتجار إمكانية إنشاء أوصاف وصور مقنعة وغنية بالمعلومات للمنتجات بسهولة وكفاءة، مما يساعد على جذب المزيد من العملاء وزيادة المبيعات.

https://youtu.be/F0Wc9v27DyQ

Question 9

ما هي واجهة برمجة التطبيقات (API) وكيف ستساعد أعمالك التجارية عبر الإنترنت على النمو؟

Accepted Answer

واجهة برمجة التطبيقات (API)، أو واجهة برمجة التطبيقات، هي الواجهة، أو مجموعة من القواعد والبروتوكولات، التي تتيح الاتصال والتفاعل بين تطبيقين برمجيين. في سياق ZOOD وشركائها، تسهل واجهة برمجة التطبيقات (API) الاتصال بين موقع الويب أو التطبيق الخاص بالشريك وخادم ZOOD.

https://youtu.be/tJrQScCoRe8

كيف تعمل واجهات برمجة التطبيقات؟
 تعمل واجهات برمجة التطبيقات عادةً ضمن بنية خادم العميل. يبدأ تطبيق العميل طلبًا، ويستجيب تطبيق الخادم بالبيانات المطلوبة أو ينفذ الإجراء المطلوب.

ما هي تكاملات API؟
 تتضمن عمليات تكامل واجهة برمجة التطبيقات (API) التكامل السلس لمكونات البرنامج لتمكين مزامنة البيانات التلقائية والوظائف بين التطبيقات المختلفة. على سبيل المثال، يمكن استخدام عمليات تكامل واجهة برمجة التطبيقات (API) لمزامنة الصور من معرض جهاز محمول إلى خدمة تخزين سحابية أو تحديث الوقت والتاريخ تلقائيًا على جهاز كمبيوتر محمول استنادًا إلى المنطقة الزمنية الحالية. غالبًا ما تستخدم المؤسسات عمليات تكامل واجهة برمجة التطبيقات (API) لأتمتة وظائف النظام المختلفة بكفاءة.

يتم توفير واجهات برمجة التطبيقات لمطوري الطرف الثالث المعتمدين لتسهيل الشراكات التجارية وتمكينهم من الوصول إلى وظائف التطبيق أو الخدمة واستخدامها. إنهم يعملون كوسطاء بين الأنظمة المشاركة في التكامل. يجب على كل نظام إجراء تعديلات داخلية لضمان التوافق مع واجهة برمجة التطبيقات (API). يضمن هذا الفصل أن تغييرات التعليمات البرمجية المستقبلية التي يجريها أحد الطرفين لا تؤثر سلبًا على نظام الطرف الآخر.

Question 10

How to become a Zood Partner? (Conditions)

Accepted Answer

In summary, the ZoodMall marketplace functions by connecting registered sellers with interested buyers. Sellers list their products, manage inventory, and handle order fulfillment, while buyers browse the marketplace, select items, and make purchases. ZoodMall facilitates the transaction process and ensures the transfer of funds from the buyer to the seller upon a successful sale.

https://youtu.be/C4RZ00bE9ko

Step-by-Step Guide to Selling on the ZoodMall Marketplace: 
1. Seller Registration: Sellers should startby registering on the ZoodMall marketplace platform to establish their presence.
2. Product Listing: Sellers create product cards within their account, providing relevant details such as photos and descriptions for each product they will offer.
3. Goods Placement: To ensure smooth operations, sellers have two convenient options for storing their goods. They can either bring consignments of goods to the marketplace's warehouse or store them in their own warehouse.
4. Order Fulfillment: After a buyer completes a purchase, the seller prepares the item for shipment. The product is then sent to the buyer's specified address or chosen delivery location.
5. Payment to Seller: Upon successful completion of the transaction, the ZoodMall marketplace transfers the corresponding funds to the seller.

مركز المساعدة